Who Is Responsible for Your Information
RePodCase is operated by 西安木生烨年科技有限公司, the business responsible for personal information handled through repodcase.com.
Business address: 陕西省西安市莲湖区团结西路46号西城雅居1号楼1单元2201室, China.
This is our business contact address, not a confirmed return destination. Please obtain return instructions before sending a parcel.
Information Collected
We collect information you provide when you email us or use a contact form that is made available, such as your name, email address, country, message, watch details, and order details. When ordering is enabled, we will also collect the contact, delivery and order information needed to process and fulfill an order.
We and our service providers may also receive technical information such as IP address, browser and device details, pages or links used, date and time, referring page, and cookie identifiers. Payment-card or wallet credentials are handled by the payment provider, not entered into our support email.
How Information Is Used
We use personal information to respond to questions, check product compatibility, process and fulfill orders when ordering is enabled, provide customer support, prevent fraud or misuse, protect the website, meet legal or accounting requirements, and understand the source of an order or visit.
We may send operational messages about an order, return, product issue or support request. Promotional messages are sent only where you choose to receive them or where permitted by applicable law.
Service Providers and Disclosures
We use service providers to operate the store and provide support. These can include Hostinger for hosting and email services; WordPress and WooCommerce for store functions; PayPal or another payment provider when a payment method is enabled at checkout; shipping carriers for delivery; and professional advisers or authorities where required by law or needed to protect our rights.
We share information with these providers only as needed for the service they perform. When a browser loads Google Fonts or Hostinger Reach resources, those providers may receive technical information such as IP address and browser details as part of serving the resource.
International Processing
RePodCase is operated from China and serves customers in the United States and other available destinations. Information may be processed in China and in the countries where our service providers, payment providers or carriers operate. These countries may have privacy laws that differ from those in your home country.
Retention
We keep personal information only for as long as reasonably needed to provide support, fulfill an order, resolve a dispute, prevent fraud, and comply with legal, tax or accounting obligations. The appropriate period depends on the type of information and why it was collected.
Your Choices and Requests
You may ask about the personal information we hold about you, request correction or deletion where applicable, or opt out of promotional emails by contacting support@repodcase.com. We may need to verify your request and may retain information where a legal obligation or legitimate business need applies.
Children's Information
RePodCase is not directed to children under 13, and we do not knowingly seek to collect their personal information. If you believe a child has provided personal information, contact support@repodcase.com so that we can review the request.
Changes and Contact
We may update this notice when our store, services or legal obligations change. The published version will show its most recent update date. For privacy questions or requests, email support@repodcase.com.